Input Regarding Cogent and NTT

[nick.rose at enzu.com (Nick Rose)]

Yeah cogent is great, accept for that time they dropped a /15 for no reason and took 24 hours to get it back up. Aside from that it's been a great experience.

Regards,
Nick Rose | CTO
Enzu Inc.
nick.rose at enzu.com
www.enzu.com

-----Original Message-----
From: NANOG [mailto:nanog-bounces at nanog.org] On Behalf Of Paul S.
Sent: Thursday, February 05, 2015 1:10 PM
To: nanog at nanog.org
Subject: Re: Input Regarding Cogent and NTT

As a current Cogent customer, my experience on the service side of things is similar.

Very responsive (I called on a Sunday and had someone with good enough clue + router access pick up instantly.)

NOC is competent, and my sales guys (I've had two so far) are not pushy at all. I don't have any real complaints.

I'd rate them higher than most of my other upstreams as far as NOC competency goes.

On 2/6/2015 å??å?? 03:00, Christopher Rogers wrote:
> NTT is awesome.  Extremely responsive, sales guys aren't pushy, noc is 
> great, and lots of NTT guys are here on nanog.
>
> Cogent is not.  Their sales guys love to scrape whois records too, and 
> won't leave you the hell alone.
>
> I've used both extensively, and now typically just avoid cogent.
>
> -chris
> Am 05.02.2015 09:26 schrieb "Jack Stonebraker" <
> Jack.Stonebraker at mygrande.com>:
>
>> My organization is currently shopping for some additional Transit 
>> Capacity to augment our existing interconnects.  We've got around 8 
>> distinct AS's that we're receiving transit routes from, followed by a 
>> handful of Public IX's and Private PNI's to AS's that warrant them.  
>> That said, the networks that are on our radar are Cogent and NTT.  
>> I've done some due diligence poking around on their Looking Glass, 
>> but I'd love to hear any user experiences from the community, both 
>> from a Layer 3 Perspective, as well as an Operational Perspective 
>> (Working with the businesses themselves).  Feel free to contact me off-list and thanks in advance for your time.
>>
>> [cid:image002.jpg at 01CFE2F3.A6F973D0]
>>
>>
>> Jack Stonebraker  | Sr. IP Network Engineer
>> (512) 878-5627  |  jack.stonebraker at mygrande.com<mailto:
>> john.hogan at mygrande.com>
>> Grande  Communications  Networks
>> 401 Carlson Circle  |  San Marcos, Texas  |  78666
>>
>>
>>
>>
>>